Accessibility Statement
Our Commitment to Digital Accessibility
Forever Smiles Turlock is committed to ensuring digital accessibility for individuals with disabilities. We strive to make our website easy to navigate and use for everyone, including people with visual, hearing, mobility, and cognitive disabilities.
Web Accessibility Standards
WCAG 2.1 Conformance
We work to align with the Web Content Accessibility Guidelines (WCAG) 2.1, published by the World Wide Web Consortium (W3C). Our website aims to meet Level AA conformance, which provides enhanced accessibility for users with disabilities.
Conformance Status: Forever Smiles Turlock is partially conformant with WCAG 2.1 Level AA. This means that while we have implemented many accessibility best practices and features, some content may not fully comply with all WCAG 2.1 Level AA criteria.
Known Accessibility Issues
We are actively working to address accessibility challenges on our website. The following are known issues we are currently remediating:
Video Closed Captions
Issue: Some videos on our website lack closed captions for individuals who are deaf or hard of hearing.
Status: We are actively working to add closed captions to all video content. In the meantime, if you need captions for a specific video, please contact us and we will provide a transcript or other alternative.
Logo Alt Text
Issue: Some logos throughout the website are missing appropriate alternative text descriptions.
Status: We are updating all logos with descriptive alt text to ensure screen reader users understand the visual elements. We appreciate your patience as we complete this remediation.
Color Contrast
Issue: Contrast issues may occur due to third-party logos and brand colors that do not meet WCAG AA standards.
Status: We are working to adjust contrast ratios where possible while maintaining brand identity. We evaluate accessibility concerns on a case-by-case basis.
Accessibility Features
Our website includes the following accessibility features:
- Skip Navigation Links: Skip-to-main-content links allow keyboard users to bypass navigation and go directly to page content
- Semantic HTML: We use proper HTML structure with headings, lists, and semantic elements for screen reader compatibility
- Keyboard Navigation: All interactive elements are accessible using keyboard navigation without requiring a mouse
- ARIA Landmarks: We use WAI-ARIA landmarks to help screen reader users navigate page structure
- Form Labels: All form inputs include associated labels for clarity
- Alt Text: Images include descriptive alternative text for screen readers
- Readable Fonts: We use clear, readable font sizes and line spacing
- Color Independence: Information is not conveyed by color alone
- Link Text: Links have descriptive text (not just "click here")
Compatible Technologies
Our website is tested for compatibility with the following assistive technologies and browsers:
Browsers
- Google Chrome (latest version)
- Mozilla Firefox (latest version)
- Safari (latest version)
- Microsoft Edge (latest version)
- Opera (latest version)
Assistive Technologies
- NVDA (NonVisual Desktop Access) screen reader
- JAWS (Job Access With Speech) screen reader
- VoiceOver (macOS and iOS)
- Keyboard-only navigation
- Text magnification tools
Technical Standards
Our website is built using the following technologies:
- HTML5: Semantic and properly structured markup
- CSS3: Responsive design for various screen sizes and devices
- JavaScript: Client-side interactivity with accessibility considerations
- WAI-ARIA: Accessible Rich Internet Applications attributes for dynamic content
- Astro: Static site generation for optimal performance and accessibility
Accessibility Evaluation
We conduct ongoing accessibility evaluations using the following methods:
- Self-Evaluation: Regular internal audits of website accessibility
- Automated Testing: Automated tools to identify potential accessibility issues
- Manual Testing: Hands-on testing with keyboard navigation and screen readers
- User Testing: Feedback from individuals with disabilities
- Third-Party Audits: Professional accessibility audits (as appropriate)
Providing Feedback on Accessibility
We welcome feedback to help us improve the accessibility of our website. If you encounter any barriers or accessibility issues while using our website, please contact us using the information below. We will do our best to address your concern and provide alternative access to the information you need.
Contact Information
Forever Smiles Turlock1850 Colorado Ave
Turlock, CA 95382
Phone: (209) 500-1234
Email: info@foreversmilesturlock.com
Response Time
When you contact us about an accessibility issue, we will acknowledge your request within 2 business days. We will make every effort to provide a solution or alternative within 7 business days of your initial contact. If additional time is needed, we will keep you informed of our progress.
Legal Compliance
Forever Smiles Turlock complies with the Americans with Disabilities Act (ADA), including Title II and Title III, and follows guidance from the U.S. Department of Justice regarding website accessibility. We are committed to making our digital presence accessible to all individuals in compliance with applicable laws and regulations.
Continuous Improvement
Accessibility is an ongoing process. We are continuously working to improve our website's accessibility by:
- Monitoring new accessibility standards and best practices
- Updating our website to address emerging accessibility issues
- Training our team on accessibility principles and implementation
- Listening to feedback from users with disabilities
- Incorporating accessibility into our design and development processes
Third-Party Services
Our website may include third-party services and integrations (such as maps, scheduling tools, or video platforms). While we select vendors with accessibility in mind, we encourage you to contact us if you experience any accessibility issues with third-party content or services.
Approval
This Accessibility Statement has been reviewed and approved by the management of Forever Smiles Turlock. We remain committed to improving digital accessibility for all users.
Last Updated: April 2026
Forever Smiles Turlock is dedicated to ensuring that our website is accessible to all users, regardless of ability.